Policies

Coaching Terms 

Show Court Tennis follows 4 Victorian State Government School Terms per calendar year (these vary in length). Holiday clinics are available during the second week of most Term Breaks – see website and club notice boards for available dates. 

Term Fees 

Fees may vary each term depending on the number of weeks in the upcoming term. School terms can vary in length from 8 to 11 weeks. Show Court Tennis coaching fees can be found on the website. An invoice will be sent one week prior to the commencement of each coaching term.  Term fees are payable in full 7 days from the invoice date. If you are having difficulty paying your fees, please call us to discuss a payment plan and to avoid losing your lesson time.

New Enrolments

An Enrolment form must be completed including a signature to acknowledge and accept terms and conditions.

Re‐enrolling for the next term

Existing Show Court Tennis students are automatically re enrolled for the following term. You will be issued with an invoice, usually via email one week prior to the commencement of the new term which will indicate the lesson times & fees for the following term. If you do not wish to reenrol, we kindly ask that you notify us ASAP via email: admin@showcourttennis.com

Missed lesson and Make Up Policy

If you are unable to attend a lesson due to illness or school camp you must notify your coach via text 8 HOURS prior to your lesson start time or the full fee will be payable. In fairness to our coaching team please do not request a make up session if you are cancelling your lesson outside the 8 hour limit. 

We allow for 1 make-up lesson per student per term when the appropriate notice is given. A Make up lesson will only be provided due to illness or school camp. Please note no make up lessons are offered for personal holidays, social events etc. 

In order to be eligible for a make-up lesson you must fill in our Non Attendance Form which can be found on our website. *Please note we do not offer make up sessions for squad sessions.

Wet Weather Policy

Should the courts be unplayable due to wet weather your coach will declare a "Wash Out" and will endeavour to notify you via text message at their earliest convenience. Please don’t presume lessons are cancelled because it has been raining throughout the day and avoid ringing the coaches as they will be on court coaching. If you have not been notified otherwise, lessons will go ahead as usual even on wet days. Please note if a lesson is 50% or more complete when washed out it will be deemed a full lesson.

In the event of wash outs, Wash Out Make Up Clinics will be offered for all Group Lessons. There will be 2 x 60 minute Wash Out Make Up Clinics offered each term on a Saturday afternoon. One clinic in the middle of the term and one clinic at the end of term. The clinics will run for 60 minutes. You will be notified via email of the available dates. It is your responsibility to book into the make up clinic when notified of the available dates.

Any Private or Semi-Private lessons that are washed out can be made up via direct communication with your personal coach. If you do not book into a make up session during the current term the lesson will be forfeited. Please note no refunds or credits will be given.

Any Squad or Cardio Tennis sessions that are washed out will be credited to your account for the following terms invoice.

Refunds and Credits

In order for Show Court Tennis to meet the financial obligations of employing coaches, court hire and other business expenses, credits or refunds cannot be given after the first day of term.

Once the term commences coaches are committed to a location and lesson time for the duration of the coaching period.

Students affected by long-term injury or illness, are eligible to attend make-up sessions at the end of the illness or injury period.

Family Discount

A 5% Family Discount is applied when one family is enrolled in 3 or more lessons per term.