Policies

Coaching Terms 

Show Court Tennis follows 4 Victorian State Government School Terms per calendar year (these vary in length). Holiday clinics are available during all the school holidays.

Term Fees 

Fees may vary each term depending on the number of weeks in the upcoming term. School terms can vary in length from 8 to 11 weeks. Show Court Tennis coaching fees can be found on the website.  

New Enrolments

An Enrolment form must be completed including a signature to acknowledge and accept terms and conditions.

Re‐enrolling for the next term

Existing Show Court Tennis students are automatically re enrolled for the following term. You will be issued with an invoice, usually via email two weeks prior to the commencement of the new term which will indicate the lesson times & fees for the following term. 

Any lesson cancellations after the invoices have been sent will incur a 3 week late cancellation fee. Term fees are payable in full 7 days from the invoice date. If you are having difficulty paying your fees, please call us to discuss a payment plan and to avoid losing your lesson time. 

If you do not wish to reenrol, we kindly ask that you notify us prior to the completion of the current term via email: admin@showcourttennis.com

Missed lesson and Make Up Policy

IMPORTANT: If your child is unable to attend their lesson, please use the Non-Attendance Form on the Homepage of our website to let us know of ANY absence.

A make-up lesson will be offered as a courtesy to our students only under the following conditions:

Group Lessons

  • A minimum of 8 hours notice given prior to the absence
  • Only for illness/injury or school camp. No make-up lesson will be offered for personal holidays or social events.
  • Maximum 1 make-up lesson per student, per term

Please note as most of our classes are fully booked, one or two alternative classes will be offered otherwise the make-up class will be forfeited.

Private & Semi-Private Lessons

  • A minimum of 8 hours notice given prior to the absence
  • Make up lessons will be organised at a mutually convenient time for coach and student

Cardio & Squads

  • No make up lessons are offered as these are fixed rate programs

*No refunds or credits are given if make-up lessons are forfeited.
*Make-up lessons must be completed before the term ends.

Wet Weather Policy

Should the courts be unplayable due to wet weather your coach will declare a "Wash Out" and will endeavour to notify you via text message at their earliest convenience. 

Please don’t presume lessons are cancelled because it has been raining throughout the day and avoid ringing the coaches as they will be on court coaching. If you have not been notified otherwise, lessons will go ahead as usual even on wet days. Please note if a lesson is 50% or more complete when washed out it will be deemed a full lesson.

In the event of wash outs, Make Up Clinics will be offered for all Group Lessons, Squads or Cardio Sessions. 

There will be 2 x 60 minute Wash Out Make Up Clinics offered each term on a Saturday afternoon. One clinic in the middle of the term and one clinic at the end of term. The clinics will run for 60 minutes. You will be notified via email of the available dates. It is your responsibility to book into the make up clinic when notified of the available dates.

Any Private or Semi-Private lessons that are washed out can be made up via direct communication with your personal coach. If you do not book into a make up session during the current term the lesson will be forfeited. Please note no refunds or credits will be given.

Refunds and Credits

In order for Show Court Tennis to meet the financial obligations of employing coaches, court hire and other business expenses, credits or refunds cannot be given after the first day of term.

Once the term commences coaches are committed to a location and lesson time for the duration of the coaching period.

Students affected by long-term injury or illness, are eligible to attend make-up sessions at the end of the illness or injury period.

Family Discount

A 5% Family Discount is applied when one family is enrolled in 3 or more lessons per term.